Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last updated: June 10, 2025

1 Introduction

This Privacy Policy describes how Hexidev ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

2 Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

Contact us through our contact form or email
Request quotes or consultations
Engage our services for web development projects
Subscribe to our newsletter or updates

This may include: name, email address, phone number, company information, project details, and any other information you choose to share.

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address and general location information
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website information
Device information (mobile vs desktop)

2.3 Client Project Information

For development projects, we may collect and process:

Business requirements and specifications
Content and media assets provided by clients
Access credentials for development purposes (securely stored)
Project communication and feedback

3 How We Use Your Information

We use collected information for the following purposes:

Service Delivery

To provide web development services, communicate about projects, and deliver completed work

Communication

To respond to inquiries, provide quotes, and maintain client relationships

Website Improvement

To analyze website usage and improve user experience

Legal Compliance

To comply with applicable laws and regulations

Business Operations

For invoicing, accounting, and business record-keeping

Marketing

With your consent, to send newsletters or updates about our services

4 Information Sharing and Disclosure

4.1 Third-Party Services

We may share information with trusted third-party services that help us operate our business:

Hosting Providers
To host our website and client projects
Email Services
To send communications and newsletters
Analytics Tools
To understand website usage (anonymized data)
Payment Processors
To handle invoicing and payments
Cloud Storage
To securely store project files and backups

4.2 Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, client information may be transferred to the new entity, with appropriate notice provided.

5 Data Security

We implement appropriate technical and organizational measures to protect your information:

Encrypted data transmission (HTTPS/SSL)
Secure cloud storage with access controls
Regular security updates and monitoring
Limited access to personal information on a need-to-know basis
Secure disposal of data when no longer needed

Note: No method of transmission or storage is 100% secure. We cannot guarantee absolute security but take reasonable precautions to protect your data.

6 Data Retention

We retain personal information for different periods depending on the purpose:

Contact Inquiries

2 years after last contact

Client Project Data

3 years after project completion for support purposes

Financial Records

7 years for tax and legal compliance

Website Analytics

26 months (Google Analytics standard)

Marketing Communications

Until you unsubscribe

7 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Request transfer of your data to another service provider

Restriction

Request limitation of processing in certain circumstances

Objection

Object to processing based on legitimate interests

Withdraw Consent

Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8 Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to improve user experience. You can control cookies through your browser settings.

9 International Data Transfers

Your information may be transferred internationally with appropriate safeguards including adequate privacy protections and contractual safeguards.

10 Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated policies will be posted with the revision date, and material changes will receive additional notice.

12 Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us through our website contact form or email. We respond to privacy inquiries within 30 days.

Questions About Your Privacy?

We're here to help you understand how we protect your data.